Becoming the Ideal Carpet Cleaning Client

Posted on: 9 June 2015

Residential carpet cleaning services can be a big time and money saver. After all, who wants to invest in buying a professional-grade cleaning machine that only gets used once a year? To show your carpet cleaning services how much you appreciate their work, follow these three tips to becoming an excellent carpet cleaning client.

1. Communicate

Clients who specify their expectations and clearly express any details of what they want their cleaning service to include are much easier to work with. Clients who just assume everything will be how they want it without mentioning what it was they wanted are likely to be disappointed. Make a list of all the special considerations you'd like the cleaners to take note of, and make sure you mention these considerations well in advance of the cleaning appointment.

2. Plan

When you're scheduling a cleaning appointment, timing is essential. If you're not going to be home, you'll need to arrange for the cleaners to gain entry to your house. If you have a high-strung pet that may be upset by the sounds of carpet cleaning, you'll want to make arrangements for that pet's comfort. You may decide to take the pet for a walk or ask a friend or relative to pet sit. Some other planning considerations include

  • Time of day 
  • Frequency (if it's a regularly scheduled cleaning)
  • Furniture (decide whether you want it moved or not)

3. Prepare

The area to be cleaned will need to be accessible to the cleaning technicians. This means you'll need to tidy clutter off of your carpets, although you can keep the rest of the house as cluttered as you like. You'll also want to vacuum your carpets in preparation for the cleaning. Although carpet cleaning services may provide vacuuming as well, their machines are likely to be specialized for wet cleaning rather than dry cleaning. You may also need to move any large furniture you'd like to have cleaned under. Be sure to check with your company on their furniture moving policies. While you're preparing, check for fragile items in the area, especially ones in precarious positions. Because carpet cleaning machines are large and sometimes unwieldy, you may wish to pack these items away for their own safety until the cleaning is over.

When you communicate, plan, and prepare well, you can make the cleaning process easier so that your cleaning team, one like Home & Commercial Cleaning Service, will be glad to revisit you time and time again. With the help of these three steps, you'll be well on your way to becoming the ideal cleaning client.